Intellistaff Recruitment (Pty) Ltd Jobs 2023 for Air & Sea Export Controller available. See details below on how to apply for the position of IT Customer Service in Millar Cameron.
Our client who is a leading global logistics and freight company is looking for an Air & Sea Export Controller to join their organisation ASAP.
Job Title: Air & Sea Export Controller
Location: Durban
Salary: Market-Related
Job Type: Permanent
Sectors: Logistics
Reference: JHB002768/RD
Requirements
- Vocational work and thinking level
- Knowledge of customs
- Good communication skills
- Good Microsoft Office skills
- Financial awareness
- Fluent in English and local language
- Needs preferably 3-5 years of experience in export freight forwarding
- Cargowise and Ship Shape experience would be advantageous
Job Description
Air & Sea Exports
- Arrange freight services for customers, aligned with customer’s freight management needs and in line with (CS) SOP, GW and industry policies and procedures, in order to ensure customer satisfaction.
- Review customer’s freight requests and select appropriate carrier
- Coordinate gathering and hand-over of freight documents
- Framing of Export Air and Sea Customs Bills of Entry and Cargo dues / Shipping Orders
- Monitor and confirm arrival of freight to customer
- Execute client contact and align customer needs and services provided.
- Pricing & Tariffs : Provide customers with rate request
Administration
- Gather documents and information, process and set-up files and ensure proper handover of files and documentation, in line with the company and industry policies and procedures, in order to ensure proper administration of files and enable a clear overview of operational activities.
- Gather information and documentation from customers and set-up files in the operational system
- Break down documents from airline or shipper and calculate charges, process in operational system
- Close files, pass invoices and credit memos
- Ensure proper hand over of documents
Customer Business Implementation
- Implement new customer contracts and coordinate the correct execution of accompanying (CS) OP’s, aligned with SLA, GW and industry policies and procedures, in order to ensure customer satisfaction.
- Provide support with development of new (CS)SOP’s in cooperation with sales and Customer Business Implementation
- Align new customer (CS) SOPs within team and provide colleagues with support
How to Apply
To Apply
Regards from Applicationsa
Getting timely information matters, connect with us through Facebook to receive oppurtunities. Welcome.
