Milpark Education (Pty) Ltd Jobs 2021 for 2022 Programme Manager : DLO available. See details below on how to apply for the position of 2022 Programme Manager : DLO in Milpark Education (Pty) Ltd.
Milpark Education is a registered Private Higher Education Institution offering business management education that focuses on the areas of Management and Leadership, Commerce, Financial Planning and Insurance, and Banking across South Africa and in other parts of Africa.
Milpark offers full-time, part-time, distance learning and online learning Higher Education (HE) and Further Education and Training (FET) qualifications, as well as career-focused short courses. The higher education qualifications offered start at NQF level 5, extend into levels 6 and 7, and culminate in the Master of Business Administration (MBA) at NQF level 8. Our short-term qualifications cover the spectrum from NQF level 5 through to NQF level 7.
Milpark Education has been rated as the Number One Private Provider of the MBA degree and was placed fifth in the overall rankings of accredited Educations in the 2012 PMR.africa national survey on accredited Educations offering MBA/MBL degrees in South Africa.
Milpark’s Values
The Milpark culture is based on 5 core values:
•We focus on providing quality education to our students
•We focus on our excellent customer service
•We work together with integrity and respect
•We take personal accountability and responsibility
•We create value for our stakeholders through innovation and operational excellence
Distance Learning Online – School of Commerce
Milpark is proud of the Online Learning (DLO) model we offer on the various Commerce Qualifications.
The Online Learning model is a high-engagement delivery model lead by an online lecturer.
The Programme Manager plays a critical role in facilitating the successful running of the modules
Job Title: Programme Manager : DLO
Location: Nationwide, Nationwide, South Africa
Reference #: DLO_PM250821
Contract Type: Contract
6 Months
Salary: Market Related
Job Summary:
The Programme Manager has to be in touch with the structure of the programme, ensure the delivery complies with the quality requirements and manage the various stakeholders and processes.
Responsibilities:
Student admission and registration:
•Admit students onto a qualification/programme in line with the specific admission and selection criteria
•Administer the RPL policy for a specific qualification
•Process internal subject exemptions (where applicable)
•Approve all student registrations in line with at risk policy and rules of progression
•Issue subject exemption letters based on decision by relevant HOD
Customer service:
•Deal with student/client/online lecturer queries and take full responsibility for resolving the queries
•Ensure that student complaints/concerns are channelled to the correct department and solved to the student’s satisfaction
•Deal with special academic requests and channel to the Academic Committee where relevant
•Conduct programme specific student surveys and focus groups, in coordination with the Tuition committee; evaluate and action items/manage action of items (including requesting student support)
•Build good relationships and liaise with internal departments, part-time academics, and corporate clients of Milpark
Programme Management:
•Assist the lecturers and academic team in meeting deliverables
•Assist in the training of contractors
•Monitor throughput and pass rates on DLO qualifications
•Manage preparation of audits and accreditation requirements
•Manage “at risk” students in line with Milpark’s At Risk Policy (including counselling meetings, exclusion appeals, etc.)
•Conduct module planning for students.
•Manage student surveys and feedback in line with guidance and instruction from Tuition Committee.
•Consider student feedback and action items as required.
•Serve on relevant academic committees.
•Consider medical requests for deferrals and extensions where AC involvement is not required.
•Manage and maintain the general framework of myMilpark for allocated qualification(s). Provide general student support on myMilpark.
•Manage general student communication on the qualification.
•Arrange and manage student induction sessions.
•Compile and submit academic/performance-related reports.
•Set timetables for contact learning.
•Check and update all qualification documentation, including fact sheets.
•Conduct articulation and perform graduation-related activities
Programme oversight:
•Provide input to HOD on material review and curriculum development.
•Manage qualification definition
•Manage the configuration of the programme
Requirements:
Education & Experience Requirements
•At least 3 years’ experience in an educational environment required
•An NQF 6 or business-related qualification recommended
•Ideally some project management or coordination experience
•Ideally prior exposure to the banking environment
Desired Behavioural competencies:
•Passion for learning, education and students as well as for problem solving
•Excellent customer service orientation and interpersonal skills that portray professionalism at all times
•Excellent verbal and written communication skills
•Attention to detail
•Student success orientation
•Excellent planning and organising as well as administrative skills with high attention to detail
•Ability to stay motivated, take initiative, learn fast and perform in an ever changing and pressurized environment
•Ability to work in a team but also able to run with tasks self-sufficiently taking full accountability and responsibility
•Practical skills in the most important MS Office tools (Excel, Word, PowerPoint) and in Milpark’s internal systems (ideally)
To Apply:
Application Deadline: 01/09/2021
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